Identified operators
I buy only inside the EU. For the order concerned, I identify the supplying operator on request and retain the purchase records. This does not make MaxMed an appointed distributor for the brand.
Operational profile
Personal contact.
A defined role.
I am Catalin Calinoiu. I source products inside the EU for confirmed professional orders and coordinate delivery with the supplying operator.
Who is involved
01
Your practiceThe request and delivery destination
02
MaxMed SystemsProcurement and order coordination
03
An EU supply partnerThe operator holding the goods
Inside the supply chain
A commercial route.
Direct dispatch.
The goods do not pass through my premises.
Product source
Manufacturer
Or its authorised distributor;
in some cases, an EU wholesaler supplied by that distributor.
MaxMed
Systems
Your order and
supply coordination
Professional customer
Your practice
The agreed products,
in the original packaging.
Goods are dispatched directly by the supplying operator to your practice→
Original product information
Labelling, instructions and intended use come from the manufacturer. The applicable product requirements are checked for the reference and destination.
From enquiry to receipt
An order, step by step.
The written offer records the goods, amount and delivery period.
- 01
Send the request
Product references, quantities and delivery country. The minimum practice order is 10 products, which may be mixed.
- 02
Check the request
I check professional eligibility, the product documentation, destination requirements and availability with the supply partner.
- 03
Receive the proforma
A proforma follows written confirmation of availability. It identifies the order, payment terms, shipping and expected delivery period.
- 04
Confirm and arrange delivery
For advance orders, I place the order after payment reaches the company account. The supplying operator dispatches by tracked courier.
- 05
Keep the order record
The invoice and correspondence accompany your purchase record. Device identifiers, lot numbers and expiry dates are on the manufacturer’s packaging where applicable.
What the role includes
Clear responsibilities.
Clear boundaries.
Procurement
I handle the enquiry, verify the supply route and coordinate the confirmed order. When supplying a device, I act as a distributor under the EU Medical Device Regulation.
No own stock
I do not hold stock, operate a warehouse or run a public webshop. Goods are not stored, relabelled or repackaged at my premises.
No clinical advice
Product selection and treatment remain with the qualified professional. I do not provide clinical training or recommend use outside the manufacturer’s instructions.
A defined area of supply
Professional dental enquiries from Germany, Austria and Switzerland. No supply to Romania. A destination being listed does not by itself establish that a particular product can be supplied there. Applicable registrations and national requirements must be established for the route concerned.
Product and destination checksAfter delivery
The order record
still matters.
If a safety notice or recall affects a lot supplied to you, I use the records for that order to contact the practices concerned.
Questions, incidents or an incorrect delivery
Contact me in writing with the product reference, lot and a description of the issue. Report serious incidents as your national rules require. Do not send patient-identifying information.
Damaged or incorrect deliveries, shelf-life commitments and refunds are addressed in the payment and delivery conditions and the General Terms.
Report an order issueHave a specific question?
Let’s put it in writing.
Send the references, quantities and delivery country. I will review the enquiry personally.